Store Policies

Privacy Policy

We do not share, sell, or trade personal information with other companies. The only information collected here is by our webserver (which tells where you click, not who you are), and by PayPal so that you can make a purchase. Eve's Best does not receive your personal financial information, but does receive your name and address in order to ship your products. When you visit this site, the webserver will automatically collect your current TCP/IP address and the URL of the page that referred you to my site (this is called "referrer information".)

Newsletter- Should you decide to sign up for our newsletter, you are able to unsubscribe yourself at any time. This service is handled through an off site provider, and only requires your name and email address. I will not provide this information to other companies in any way. 

Spam- We hate spam. We will not email you unless responding to you or to let you know the status of your order/ backorder. Communication after this point will only take place if you have opted to join our newsletter. We will keep all information provided by you private and secure.

Other Links- This site contains links to other sites. Once you enter another site, please be aware of their privacy practices as they may be different from ours. When you link thru my site to other sites your browser may tell the other site that you came from one of my pages. This is called referrer information. This action is done by your browser.

Security- This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We personally set up our own website and make all changes ourselves; there is no third party involved. Our Internet Service Provider requires user id and passcode to access any captured information by our site.

Contacting the Website- If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can email us.

Payments by Echeck- Payments made by e-check must clear before items are sent. This can take 3-4 business days, so please be aware when you are paying that there may be a delay if you pay with an electronic check.

 Shipping Policy

We appreciate every customer that purchases products from us, and try to treat every customer the way we would want someone to treat us. We ship same day whenever possible. It is rare for a package to go out any later than that.  If a product must be returned due to an error on the customer's part, shipping must be paid by the customer for the return, as well as for the shipment of the correct product. If we send the wrong item, we will cover all shipping expenses.

Some items are sent directly from the manufacturer or distributor, and may not go out as quickly. Every effort is made to get any products you purchase to you as quickly as possible. Most of these products leave the same day.

While many large stores lure customers with "free shipping," we are a small, family run business that cannot afford to do that. We do offer fair shipping prices that are usually less than actual shipping costs. Customers located outside of the United States will have an added shipping cost, of which you will be notified after we receive your order. You can also email us to inquire beforehand. 

Return Policy

We generally do not accept returns. If the quality of the item you receive does not meet with your approval, please contact us. Because we select high quality products we have never had a problem with this. We do not accept returns on used or opened product. Should you change your mind on a purchase for any reason before it is opened, and we have agreed to accept your return, it is subject to a 15% restocking fee.

Payment Policy

Because we use PayPal to accept PayPal funds, credit cards, and e-checks, we do not get your credit card information. Therefore, we cannot accept orders through email or phone. All orders must be placed through our on-line shopping cart. We also cannot add on items once you have checked out, since we cannot bill your credit card or increase the amount you have already paid. This protects you from charges you might not be aware of.

We also accept payments by check or money order.

If you have any questions about any of these statements, please do not hesitate to contact us! Our information is located at the bottom of this page.